HBR: Microsoft Analyzed Data On Its Newly Remote Workforce

“Our findings aren’t all necessarily good or bad; many have given us a nuanced view into how people are adapting to new demands. For example, while Microsoft salespeople have significantly increased their collaboration time with customers, people in our manufacturing group have focused on streamlining and optimizing connection points with a growing number of supplier contacts. Some revelations turned out to be clear bright spots, like the fact that multitasking during meetings didn’t spike even though people weren’t in the same room. Other insights, like signs of blurring work-life boundaries, are indicators we want to learn more about going forward. And we’re still digging into the short- and long-term impact of some of the changes — such as the repurposing of commute time for meetings — on our employees, teams, and organization.”

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